Our current system was inaccurate, confusing and time consuming - causing many headaches.
#Problems with quick notes chiropractic software#
“Our office recently began the process of migrating from our current software program to ECLIPSE. They are working everyday with my office to help with the Medicare EHR incentive program.” The best thing about eclipse is the customer service. The notes are easy to use and much better than my old system (auto-doc). When it came time to train me on the soap notes they were great.
#Problems with quick notes chiropractic how to#
I knew I needed to find new software, however the changing of software has always been a ‘nightmare.’ Eclipse was fantastic in teaching my staff how to use the billing part of the software. My most recent software (altapoint) has not updated to include the new workers compensation billing forms. I have used 3 other programs to help run the practice over the years. “I am a chiropractor in New York for over 20 years. While most other offices are stressing, we will be able to continue along, 'business as usual' come October 1st. The 'ICD-9 to ICD-10 comparable' option while entering diagnoses into a patient's file is seamless. "I just want to let you know how much I appreciate the ease of transition to ICD-10 with Eclipse. ― Mill Creek Chiropractic Clinic, Washington After researching various programs and talking with doctors who owned various programs, I settled on Eclipse because the most important thing to me was a stable product and a company with a long-term history.” The previous software I was using was having problems after most updates, and tech support was almost impossible to get a hold of. In the seven years I've had the program, I have had only two minor technical difficulties after downloading an update, and those were remedied very rapidly. “The program is rock solid and doesn't fail. It’s the only program that’s ever been able to keep pace with our growing appointment volume." Now, with over 150 employees, 35 providers, two office locations, and one ambulatory surgery center, ECLIPSE has kept up with our growth, which has given us one less thing to worry about as we manage our medical group. We started using ECLIPSE back in 1995 when we had only two in the practice. "We like the fact that ECLIPSE has kept up with the changes in the industry, which has been instrumental in the growth of our practice. Over 18 years, the constant innovations have been amazing." I even spend 30 minutes less daily on documentation such as HMO forms thanks to new ECLIPSE® features. “After using two ‘cloud’ systems and having one company going bankrupt and our records and billings lost in space, I have been with Eclipse for the past 2 years, and highly recommend it to my colleagues.” I really enjoy working with the program, even though I am still learning about its potential." The format is fabulous for me, as it relates to creation of a document and the line item outline feature for print outs is absolutely great. In their opinions, it is direct, to the point and inclusive. "The attorneys I work with absolutely love your program.
Not only did they reverse any monies requested, but they had conveyed to me how thorough my notes were, how well organized they were, and mentioned ‘they were a pleasure to read,’ and ‘set a new bar for SOAP notes.’” After submitting records and SOAP notes, which I had recorded using the Encounter software, I received a phone call from the auditing company representative along with a representative from the Insurance company. “I experienced an audit of numerous patients along with records requests from a substantial insurance company. He not only overturned the refund request, but stated that in his 15+ years of reviewing notes, on a scale of 1-10 - with 10 being the worst he had ever seen - my notes were a 1.” After months of going back and forth with this large insurance company, I was finally able to talk to the clinician who heads the audit division. “I was recently put to the test when I received a request letter for 10 patient files. I would recommend this to anyone and in fact have." ECLIPSE Testimonials "This is the easiest program of all I have used, including MediSoft, Lytec, and ChiroTouch.
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